Inward Inc. (“Inward”, “we”, “us”, “our” and terms of similar meaning) take your privacy rights very seriously. We are committed to transparently describing our privacy practices, including how we collect, use and disclose (a) your personal or personally identifiable information or business information about a Client (if and as applicable) (“Information”); and (b) data we obtain from your activity on the Service (“Data”) as part of providing the Service.
All capitalized terms that are applicable to you that are not otherwise defined herein obtain their meaning from each Agreement.
1. What Information and Data Do We Collect?a. General. Our primary purpose in collecting Information and Data from you voluntarily is to provide you with a safe, smooth, efficient, and customized experience when using the Service. We will only ask for and collect Information and Data that we consider necessary for achieving this purpose.
b. Information Provided by Users.i. You can browse the public facing sections of the Service without telling us who you are or revealing any Information. However, in order to use the Service, you must register for an Account and/or Login. When registering for an Account and/or Login, you must provide Information as requested or where indicated on the Service. At that time, you will no longer be anonymous to us. Where possible, we indicate which fields are required and which fields are optional. In addition, as you use the Service, you may be required, from time to time to share through the Service (either with us or other users) Information, which may include, without limitation:A. Caregivers: your name, address, phone number, e-mail address, password, photo and/or Verifying Information.
B. Clients and their Users: the Client’s business name, address, phone number, e-mail address, password, business logo, trademarks and/or Verifying Information and the User’s name, e-mail address, phone number and/or password.ii. You represent that you have the right and authority or have obtained all necessary consents and approvals to provide any Information, including any Information of another individual or entity, that is provided by you to Inward and/or another user through the Service or otherwise.
iii. If, as a Caregiver, you are able to and do sign up for an Account using a Third-Party Provider Account, we may also get basic Information from your Third-Party Provider Account profile, which may include your name, gender, profile photo and connections.
iv. You always have the option to not provide Information by choosing not to use, access and/or become a user of the Service.c. Payment Method. If you have registered for an Account, we may collect your credit card, other payment and/or banking information. If and when you add a credit card, payment method and/or banking information to an Account, such information and your Information may be shared with our third-party payment processor(s). We do not store credit card, other payment and/or banking information on our servers.
d. User Feedback. We may collect ratings and review Information from other users of the Service. Such ratings and reviews are made in accordance with each Agreement.
b. Sharing Between Users. Clients/Users and Caregivers that have been connected for a Booking may be able to see basic Information about each other, including, as applicable, names, photos, ratings, Verifying Information and any other Information added to a user profile or to a Posting. Clients/Users and Caregivers may also be able to share Information with each other through Communication Channels available through the Service (as further outlined in each Agreement).
c. Anonymized Aggregated Data. We may aggregate and anonymize Data and use and disclose it for a variety of purposes, including analytics. However, in these situations, we do not disclose any Information.
d. Public Areas of the Service. User activities in the public areas of the Service may be identifiable to an Account and/or Login (username), and all or certain users of the Service may be able to see your published content.
f. Sale of Business. We may disclose Information and Data to the acquiror or its agents in the course of the sale of our business. If we do this, the disclosure will be subject to confidentiality arrangements customary in such transactions.
g. Storing and Processing Information and Data. In some cases, Information and Data that we collect may be stored or processed outside of Canada. When that occurs, we continue to protect the Information and Data with appropriate safeguards and data export requirements, but it may be subject to the legal jurisdiction of those countries and governmental authorities in those countries.